E-commerce is revolutionizing the way most businesses carry out their activities in the marketplace. The people operating such organizations are now in a position to sell their products or services to the public at competitive prices. It also changing the manner in which these business people interact with their customers.Today, setting up an online store for these proprietors and entrepreneurs is a necessity rather than a luxury. However, when it comes to maintaining such a store they may find out that it can turn out to be a tedious task.This is why they should try to integrate it with their organization’s enterprise resource planning (ERP) system.
E-commerce ERP Integration–How can it benefit entrepreneurs?
Experts specializing in this field explain that most entrepreneurs trend to overlook the necessity of having to integrate their e-commerce store with their ERP system. These proprietors stress that costs they have to incur for taking such a step is the main reason influencing their decision. However, these professionals point out that in the long-run, they are miss out on following 4 important advantages of such an integration:
- Minimizes inventory cost
With an effective enterprise planning resource system, entrepreneurs can get all the web information they need regarding the online sales their organizations make in a particular period. Moreover, they do not have to manually update their inventory they hold at any point of time as the system takes care of this aspect. As a result, they have the most accurate and up-to-date information regarding their sales and inventory. This data can help them plan their purchases in an attempt to minimize inventory costs.
- Generate real-time financial reports
E-commerce ERP Integration enable entrepreneurs operating an online business get real-time reports on the financial position of their organizations. This enables them to get first-hand information on which areas of their business they need to focus their attention on. Such reports are usually in the form of a balance sheet, statement of profit & loss, trial balance and cashflow statement.
- Enhance customer satisfaction
When entrepreneurs integrate their e-commerce platform with their organization’s ERP system, their clients get the most up-to-date information about the products they order. They can get relevant data relating inventory available, date of dispatch of the product they order and tracking details. This goes a long way in boosting their loyalty towards the establishment.
- Boost internal productivity
Integrating their e-commerce platform and ERP system helps entrepreneurs to streamline the multiple business processes they have within their organization. This reduces the involvement of their workforce in such processes. This results in faster order fulfillment.
Entrepreneurs need to remember that in the digital age, it is essential for them to integrate their e-commerce platform with their organization’s ERP system in order to succeed in the marketplace as the above advantages prove. Such E-commerce ERP Integration enables them to control the operations of their establishment in more effectively manner. It goes a long way in minimizing operational costs, increasing internal productivity, obtaining real-time financial reports and boost customer loyalty for their organizations.