My Tenant doesn’t Pay Rent: What to Do?


The owner of a rental property needs to be prepared to deal with some situations that may occur during the rental, and default is one of them. Therefore, when the tenant does not pay rent, there are steps that can be taken to resolve the issue. One is friendly rent collection, always punctuating conversations with email records and formalizing payment commitments. Check out some of the strategies we have outlined to help when you have trouble with tenant about collecting rent fees.

What to do with a tenant not paying rent?

In the event of default, it is best to try to settle the debt settlement amicably by encouraging the tenant to repay the debt. Therefore, it is important to use billing strategies such as:

Contact the tenant

The best way to charge the rent is to contact the tenant to try to resolve this issue. One of the most suitable media is the telephone.

During the conversation, try to find out the reasons for the non-payment of rent. With this, you can propose ways to solve the tenant problem and still receive the due amounts.

Remember to keep the conversation always friendly, cordial and non-threatening, as this can leave the renter unmotivated to pay what he owes and risk breaking the law by overcharging and incorrectly.

Choose the best time to charge

There is no pre-set time to charge the tenant unpaid rent, according to expert, the best is between 9am and 11am, or between 14h and 16h.

However, you should consider the time the tenant can attend and talk quietly and discreetly, avoiding embarrassment in his work, for example.

Send written notifications

Written notification is always recommended in cases of rental default, as in addition to informing the lessee of your late payment, these notices may also be used as evidence of the court’s situation.

When the payment is not made, even with the collection and notifications sent to the tenant, the landlord may decide to file a lawsuit to receive the amounts due, in addition to evict the tenant and repossess his property.

It is important to perform the charge with all cordiality. But it takes firmness, preventing the tenant always make excuses not to pay the debt.

Consider other options for receiving late rent

The Tenant Law is responsible for securing property lease transactions. Therefore, in cases of situations such as rent arrears, lack of interest in paying the debt, among other issues, the owner may consider other options for resolving this situation, such as extra judicial collection.

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